Monitoring Insights

HOSTING Monitoring Insights is comprised of monitoring tools and services designed to help you and your team receive actionable information from your entire IT stack across public, private and hybrid clouds as well as on-premise environments – all within a single pane of glass. Monitoring Insights is also a perfect complement to HOSTING Cloud Operations (IaaS).

Explorer

Explorer includes the monitoring platform components necessary for complete visibility into the entire IT stack to improve system performance and collaboration by monitoring everything 24×7.

Key Components

  • Monitoring Platform
  • Platform maintenance
  • Self-service monitoring
  • Automatic Notifications

Voyager

Voyager frees IT staffs from the labor of monitoring cloud environments and includes all of the components of Explorer, plus configured dashboards, event management, capacity planning and environment reviews and recommendations.

Key Components

  • All Components of Explorer (listed above)
  • 24×7 Phone & Ticket Support
  • Root Cause Resolution Coverage
  • Key Performance Indicator (KPI) Review
  • Capacity Planning
  • Device Availability & Performance Monitoring
  • Network, Storage & Database Performance Monitoring
  • Web Service, Content & Transaction Monitoring
  • Port, Process & Service Monitoring
  • Leaderboard & Infrastructure Performance Dashboards
  • Event Correlation Analysis & Dashboard
  • Detailed Configuration Catalog

Pioneer

Pioneer is our most advanced monitoring offering – perfect for companies with complex environments requiring more advanced monitoring. It includes all of the components of Explorer and Voyager as well as web transaction monitoring, live reference diagrams, topology diagrams with dependency mapping and custom dashboards.

Key Components

  • All Components of Voyager and Pioneer (listed above)
  • Monthly Technical Report
  • Application Performance Dashboard
  • Live Reference Diagram
  • Topology Diagram & Dependency Mapping
  • Customized KPI Dashboard
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