A GLOBAL NONPROFIT

PARTNER CASE STUDY

24 x 7 x 365 Support With A Personal Touch Allowed A Publishing Company To Plan For Expansion.

By partnering with HOSTING, A GLOBAL NONPROFIT was able to effectively manage all of their physical servers and over 40 web properties, while using their internal resources more strategically.

Background

This customer, a global nonprofit ranked in the top 100 U.S. Charities for 2016 by Forbes, focuses on helping children through sponsorship. As a leader in holistic child development, they match volunteers with children in need to liberate them from poverty. Since its foundation, the organization has grown to sponsor millions of children worldwide.

  • By bringing in HOSTING, we have brought together their expertise and ours in order to significantly improve our business, and put plans in place for future expansion.

    Katie Herrell Deputy Director of Digital Operations

Challenge

Like many cloud customers today, this organization was burdened with multiple decentralized monitoring tools incapable of accurately trending or forecasting. Due to the limited visibility, their IT staff was left reactive to support issues and unable to determine root causes. Without the resources and bandwidth to maintain each monitoring tool, they chose to seek help from a partner.

Why HOSTING

The organization needed a simplified monitoring strategy and solution to meet their business goals. Leveraging HOSTING Monitoring Insights,HOSTING was able to provide them with service-focused key performance indicators and monitoring capabilities to deliver meaningful results to the organization and their customers. They appreciated the guidance and personal touch that HOSTING contributed. HOSTING worked closely with them to fully comprehend their business objectives and ensure that their new monitoring solution could provide their customers and business partners with tangible value.

The Results

Today, the organization continues to benefit from the single-pane, holistic view and custom dashboards unique to HOSTING Monitoring Insights and the deep expertise and guidance provided by the HOSTING team.

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