Pricing

AWS pricing. Azure pricing. HOSTING pricing.

There are a lot of figures to sort out, which makes for a complicated budgeting process. And let’s face it: not every company is going to want or need the same levels of service and support from their providers.

Let’s make it simple.

HOSTING offers three tiers of managed cloud, security and database services

Support
  • 24 x 7 x 365 Phone & Ticket Support
  • Pre-sales Solution Architect

Monitoring
  • Platform & Solution Component Monitoring
  • Pre-built Monitoring Dashboards

Management / Expertise
  • On-demand Platform & Application Expertise
  • Fully Managed Infrastructure
  • Support for Self-service Tools
  • Co-administration of OS

Backups
  • File System Backup Monitoring & Management
Management / Expertise
  • Managed Patching
  • Firewall Management
  • Managed Secure Remote Access
  • Managed Intersite VPN
  • Malware Protection
Database Monitoring & Alerting
  • Availability
  • System Resource Usage
  • Alert/Error Log
  • Maintenance Jobs
  • Backups

Explorer

The Explorer level is the most foundational tier of service that HOSTING offers. Are you an IT pro who wants to handle most everything in-house but be backed by 24 x 7 x 365 monitoring and have access to some support functions? If so, Explorer offers the perfect solution to ensure availability and integrity of your systems and platforms,including AWS, Azure and more.

Explorer starts at $250 a month and offers a value of more than $400,000 a year.

Voyager

If you want to actively co-manage your environment with the experts at HOSTING, look no further than the Voyager level of service. With Voyager, not only will your platforms and systems be monitored 24 x 7 x 365 but you’ll also receive advanced, proactive support and detailed insight into your environment. Our recommendations and guidance will ensure you get the best outcomes from your AWS, Azure and other cloud computing environments.

Voyager starts at $1500 a month, and offers a value of more than $600,000 a year

Support
  • Named Engagement Manager
  • Cost Optimization Review
  • 24 x 7 x 365 Phone & Ticket Support
  • Pre-sales Solution Architect

Monitoring
  • Capacity & Performance Monitoring
  • Application Monitoring
  • Detailed Configuration Catalog
  • Leaderboard Dashboards
  • Monitors
  • Reporting
  • Platform & Solution Component Monitoring
  • Pre-built Monitoring Dashboards

Management / Expertise
  • Monthly Account Report
  • Annual Business Review
  • Solution Runbook (Basic)
  • On-demand Platform & Application Expertise
  • Fully Managed Infrastructure
  • Support for Self-service Tools
  • Co-administration of OS
  • Co-administration of Web, App & DB Server

Backups
  • Application Level Backup/Recovery Monitoring & Management
  • File System Backup Monitoring & Management
Management / Expertise
  • Vulnerability Scanning
  • Intrusion Detection
  • Security-as-a-Service for Intrusion Detection
  • File Integrity Monitoring
  • Log Management
  • Daily Log Review
  • Managed Patching (Custom Schedule)
  • Firewall Management
  • Managed Secure Remote Access
  • Managed Intersite VPN
  • Malware Protection

Support
  • Access to HOSTING Security & Compliance Analysts

Tools & Reporting
  • Security Posture Reporting
  • Compliance Dashboard
Database Monitoring & Alerting
  • Availability
  • System Resource Usage
  • Alert/Error Log
  • Maintenance Jobs
  • Backups

Database Metrics & Reporting
  • Capacity Planning
  • Notification Summary
  • Technical Summary
  • Utilization Comparison
  • Service Metrics

Patch Management
  • Patch Investigation
  • Patch Validation
  • Patch Application
  • Patch Management

Database In-Place Upgrades
  • “dot” Release/Service Packs

Backup & Recovery
  • Emergency Database Recovery/Restore
  • Setup Standard Backup Solution

Storage Management
  • Disk Space Cleanup
  • Disk Layout & Management
  • Create/Reallocate DB Files

Database Management
  • Run or Deploy Client-Designed Scripts
  • Partition Maintenance

User Management & Security
  • Manage Users, Roles and Profiles
  • Manage User Groups
  • Manage Schema Security

Maintenance Plans
  • Review Existing Maintenance Plans
  • Standard Maintenance Plans

Database Performance Tuning
  • Rebuilding Indexes
Support
  • Named Engagement Architect
  • Named Engagement Manager
  • Cost Optimization Review
  • 24 x 7 x 365 Phone & Ticket Support
  • Pre-sales Solution Architect

Monitoring
  • Topology Diagrams
  • Event Correlation Dashboards
  • Workflow Automation Services
  • Forecasting
  • Capacity & Performance Monitoring
  • Application Monitoring
  • Detailed Configuration Catalog
  • Leaderboard Dashboards
  • Monitors
  • Reporting
  • Platform & Solution Component Monitoring
  • Pre-built Monitoring Dashboards

Management / Expertise
  • Monthly Account Report
  • Quarterly Business Review
  • Solution Runbook (Advanced)
  • On-demand Platform & Application Expertise
  • Fully Managed Infrastructure
  • Support for Self-service Tools
  • Co-administration of OS
  • Co-administration of Web, App & DB Server
  • Full Administration of Web & App Framework Software

Backups
  • File System Backup Monitoring & Management
  • Application Level Backup/Recovery Monitoring & Management

Replication
  • Cloud Replication, Failover/Testing
Management / Expertise
  • Managed Patching (Custom Schedule)
  • Firewall Management
  • Managed Secure Remote Access
  • Managed Intersite VPN
  • Managed Protection
  • Vulnerability Scanning
  • Intrusion Detection
  • Security-as-a-Service for Intrusion Detection
  • Log Management
  • Daily Log Review
  • Security-as-a-Service for Log Management
  • Web Application Firewall
  • Security-as-a-Service for Web Application Firewall
  • File Integrity Monitoring

Support
  • Access to HOSTING Security & Compliance Analysts

Tools & Reporting
  • Security Posture Reporting
  • Compliance Dashboard
  • Compliance Management
Database Monitoring & Alerting
  • Availability
  • System Resource Usage
  • Alert/Error Log
  • Maintenance Jobs
  • Backups
  • Performance
  • Partitions
  • High-Availability
  • Replication
  • Clustering

Database Metrics & Reporting
  • Capacity Planning
  • Notification Summary
  • Technical Summary
  • Utilization Comparison
  • Service Metrics

Patch Management
  • Patch Investigation
  • Patch Validation
  • Patch Application
  • Patch Management

Database In-Place Upgrades
  • “dot” Release/Service Packs
  • Major Upgrades (one version jump only)

Backup & Recovery
  • Full Database Refreshes
  • Partial/Object Refreshes
  • Emergency Database Recovery/Restore
  • Setup Standard Backup Solution

Storage Management
  • Disk Space Cleanup
  • Disk Layout & Management
  • Create/Reallocate DB Files

Database Management
  • Run or Deploy Client-designed Scripts
  • Partition Maintenance

User Management & Security
  • Manage Users, Roles and Profiles
  • Manage User Groups
  • Manage Schema Security

Maintenance Plans
  • Customer-specific Maintenance Plans
  • Standard Maintenance Plans
  • Review Existing Maintenance Plans

Database Performance Tuning
  • Rebuilding Indexes
  • Database Instance Configuration/Parameters Tuning
  • Initial Database Assessment (Ndepth)
  • Quarterly Database Health Check (Nspect)
  • Review Fragmentation
  • Deadlocks Investigation
  • Identify Performance Bottlenecks
  • Identify Tables with No Indexes
  • Long Running Transactions Investigation
  • Identify Problematic SQL

Database Cluster & Replication Management
  • Cluster Maintenance
  • Cluster Architectural Review
  • Cluster Performance Review
  • Cluster Failover Review
  • Replication Administration and Maintenance
  • Replication Security

Pioneer

Like the name suggests, the Pioneer level is for premium, visionary IT pros looking to explore – and conquer – new horizons. If you want HOSTING to fully run and manage your AWS, Azure and other cloud computing environments so that you can focus on the IT initiatives that provide value to your customers, this is the choice for you.

Pioneer starts at $5000 a month, and offers a value of more than $1.1 million a year.

Ready to learn more?